Last updated: 27 July 2026
These Terms of Service (“Terms”) govern your access to and use of the Karatry website at karatry.com and the Karatry application at app.karatry.com (together, the “Service”), provided by Karatry LLC, a New York limited liability company (“Karatry,” “we,” “us”). By creating an account or using the Service, you agree to these Terms. If you are using Karatry on behalf of an organisation, you represent that you have authority to bind it.
You must provide accurate information and keep your credentials secure. You are responsible for activity under your account and for your team members' use. Notify us promptly of any unauthorised use.
You agree not to: (a) break the law or infringe others' rights using the Service; (b) attempt to disrupt, reverse-engineer, or gain unauthorised access to the Service; (c) upload malware or unlawful content; or (d) resell or provide the Service to third parties except your own authorised users.
You retain all rights to the business data and content you put into the Service (“Your Content”). You grant us a limited licence to host and process Your Content solely to provide the Service. You can export Your Content to CSV at any time and request deletion. We handle personal data as described in our Privacy Policy.
The Service includes an AI assistant. AI output may be inaccurate or incomplete and should be reviewed before you rely on it. Actions that move money or leave your organisation require human confirmation. You are responsible for decisions you make using AI output.
The Service, including its software, design, and trademarks, is owned by Karatry and its licensors. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service; no other rights are granted.
The Service may integrate with third-party tools (for example, AI providers and payment processors). Your use of those tools may be subject to their own terms, and we are not responsible for third-party services.
Payments you collect from your own customers. Karatry lets you connect your own Stripe account so you can invoice and take payment from your customers. Those payments are processed by Stripe under your own agreement with Stripe, and settle directly into your Stripe account. Karatry never receives, holds, or transmits your customers' funds, and is not a party to those transactions. You remain solely responsible for the goods and services you sell, for your pricing and taxes, and for refunds, chargebacks, and disputes. Connecting a Stripe account means you accept Stripe's terms and authorise Karatry to read limited payment metadata — such as payment status, amounts, and payout records — so your Karatry records stay in sync. Stripe may suspend or close a connected account under its own terms, and we may change or discontinue this integration.
Fees. Your Karatry subscription is billed separately from the payments you collect, and Stripe's processing fees are charged to your connected account under your agreement with Stripe. Karatry does not currently take a percentage of the payments you collect; if that changes, we will give advance notice under section 11.
The Service is provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free.
To the maximum extent permitted by law, Karatry will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability for any claim relating to the Service will not exceed the amount you paid us in the 12 months before the claim.
You may stop using the Service and cancel anytime. We may suspend or terminate access if you materially breach these Terms or use the Service in a way that risks harm. On termination you may export Your Content for a reasonable period, after which it may be deleted.
We may update these Terms from time to time. We will post the updated version here and update the “Last updated” date; material changes will be communicated where appropriate. Continued use after changes take effect constitutes acceptance.
These Terms are governed by the laws of the State of New York, without regard to conflict-of-laws rules. You and Karatry agree that the state and federal courts located in New York State have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, and each party consents to personal jurisdiction there.
Questions: hello [at] karatry [dot] com, or Karatry LLC, 418 Broadway, Ste N, Albany, NY 12207, United States.